Shawn Geard Manager: Transport System Operations, Tauranga City Council
Whether managing a city network or a roading project along a single corridor, transport professionals today are drowning in data. This data is often spread across systems, requires specialist skills to access, and rarely reaches the people who need it most. Tauranga Traffic Operations Centre (TTOC) set out to solve this by partnering with Mooven to bring public transport performance, travel time, volume, incident feeds and more into a single, map-based operational view - updated in real time, benchmarked against historical baselines, and accessible to teams well beyond the operations room. The platform is data agnostic by design, meaning new sources can be added as they become available. The result is an operations centre that is more flexible, more adaptive, and better equipped to share situational awareness across the organisations that depend on it.
What makes this approach genuinely exciting is what happens when that unified data accumulates over time. Transport planning has long relied on modelled assumptions about how networks behave - but models are only as good as the inputs that inform them. By continuously recording real conditions alongside real world disruption and the interventions made in response, TTOC is building an empirical foundation that could fundamentally improve how future scenarios are predicted and planned for. Observed data, gathered at scale and in context, doesn't just support better decisions today - it starts to answer questions that modelling alone never could.